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PRIVACY POLICY
1. Introduction and who is responsible
This Privacy Policy explains how personal information is used when you visit tavorexalin.com, contact us, or place an order. Tavorexalin is the store name used on this website. The business identified as responsible for its operation and customer-data processing is Y.R.K.K. Mode, a Dutch sole proprietorship registered with the KvK under number 27251834.
You can contact us about privacy at info@tavorexalin.com or by post at Ary Schefferstraat 127, 2597 VR 's-Gravenhage, Netherlands.
2. Information involved in using the store
Depending on how you use the website and the functions enabled, personal information may include:
- Name, email address, telephone number, and billing or delivery address.
- Products ordered, order number, transaction status, and customer-support correspondence.
- Information needed to process a payment and confirm whether it was successful. Payment providers may handle additional payment details under their own privacy notices.
- Technical information, such as IP address, browser or device information, and website activity generated by the site's operation or permitted cookies.
- Your preferences or consent choices, including marketing and cookie settings, if those features are used.
We aim to request only the information reasonably needed for the relevant purpose.
3. Why information is used and the legal basis
We process personal information for the following purposes, as applicable:
- Processing and delivering orders, communicating about purchases, and dealing with returns: necessary to perform a contract with you or take steps requested before a purchase.
- Keeping invoices and required business records: necessary to meet legal obligations.
- Answering enquiries, maintaining website security, preventing misuse, and handling genuine business disputes: based on our legitimate interests where appropriate, taking account of your rights.
- Sending optional marketing communications: on the basis of consent or another lawful basis where permitted, including any applicable electronic-marketing rules. You can withdraw consent or object to direct marketing at any time.
- Using non-essential cookies or similar technologies: on the basis of your consent where the law requires it.
4. Sharing information with service providers
Information may be shared only as needed with service providers helping to operate the store, such as the website platform, payment processors, delivery or fulfilment providers, customer-support tools, and accounting or professional advisers. The website is being created with Wix, which may process information in connection with hosting and operating the store.
Information may also be disclosed where required by law or needed to establish or defend legal claims. Providers should receive only information relevant to their services and must handle it according to their applicable legal responsibilities.
5. International processing
Some technology providers may process information outside the European Economic Area. Where a transfer is subject to GDPR restrictions, an appropriate lawful transfer mechanism and safeguards are required. You may ask us for information about relevant transfer arrangements.
6. How long information is kept
We keep personal information only for as long as needed for the purpose for which it is processed, or for a period required by law. Basic Dutch business and tax records, including relevant sales and invoice records, generally must be retained for at least seven years. Different statutory periods may apply to particular records.
Customer messages and information that is no longer needed should be deleted or anonymised when there is no further valid reason to retain them. Cookie lifetimes depend on the cookies and settings actually used on the website.
7. Your privacy rights
Under the GDPR, you may have rights to access, correct, erase, or restrict the use of your personal data, to receive certain data in a portable form, and to object to processing based on legitimate interests or for direct marketing. You can also withdraw consent where processing relies on it. Some rights depend on the circumstances and may be subject to legal exceptions.
To make a request, contact info@tavorexalin.com. We may need reasonable information to check that a request comes from the correct person. You can also complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl or to another competent supervisory authority.
8. Website security
We take reasonable steps to protect personal information against unauthorised access, loss, and misuse. No website or online service can promise absolute security. Please contact us if you have a privacy or security concern relating to your order.
9. Cookies and similar technologies
Online stores may use essential technologies to operate checkout, keep a shopping cart working, or maintain security. Depending on the site's actual configuration, analytics, preferences, or marketing tools may also use cookies or similar technologies.
Visitors must be told what cookies the site actually uses and why. Cookies that require consent under applicable law must not be placed before valid consent is given. Where consent is required, visitors should be able to accept or refuse non-essential cookies and change their choice later. The cookie banner or cookie-settings interface, if applicable, provides the choices available on the live website.
10. Marketing messages
If you subscribe to updates or otherwise lawfully receive marketing communications from the store, you can unsubscribe using the instructions in the message or by emailing info@tavorexalin.com. Transactional messages about an existing order are separate from promotional messages.
11. Changes to this policy
We may update this policy when the website's functions, service providers, or legal requirements change. The current version will be displayed here. Please contact us if you have a question about how your data is used.
Privacy contact:
Y.R.K.K. Mode — Tavorexalin
Ary Schefferstraat 127, 2597 VR 's-Gravenhage, Netherlands
+31 6 8442 9036